Cigar & Vape Store Owners

Sell Online, Deliver Locally & Build Your Brand with Qape

Qape stands out as the best software and service platform tailored specifically for the needs of Cigar & Vape Retailer, offering all the solutions that they require.

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Grow Your Cigar & Vape Business Locally

Whether you’re a cigar lounge, vape shop or smoke-retail business, Qape gives you a tailored platform to take your business online, manage pickup & delivery, and deepen customer loyalty.

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Features

Online Ordering

Sell cigars and vapes online with delivery or pickup—no middlemen, more profit.

Pick Up/ Delivery

Offer customers delivery or pickup options for fast, flexible, and convenient orders.

Website

Showcase cigars and vapes on a modern website that drives sales and engagement.

Promotions

Run marketing campaigns and exclusive offers to attract and retain more customers.

Loyalty/Rewards

Reward cigar and vape customers with points, perks, and exclusive member discounts.

Review Management

Monitor and respond to reviews to strengthen trust and grow your store’s reputation.

Text & Email Campaign

Send product updates, deals, and promotions directly to customers via text or email.

Smart QR Code

Display menus and offers instantly with smart QR codes in-store or online.

Smart Business Phone

Handle calls, orders, and support seamlessly with a system built for smoke shops.

CRM

Track cigar and vape customers’ preferences to personalize marketing and boost loyalty.

Analytics & Insights

See top-selling cigars and vapes with real-time data to guide better decisions.

Google Business Profile

Increase visibility and attract new customers with an optimized Google listing.

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Tailored Solutions

Designed for Cigar & Vape Retailers

Retail Operations

Simplify your day-to-day and keep every part of your vape or cigar business running smoothly with Qape’s retail management tools. From inventory to insights, we make operations effortless — so you can focus on growth, not busywork.

With Qape’s Retail Operations tools, you can:

→ Sync online and in-store sales in real time
→ Track inventory automatically and avoid stockouts
→ Manage staff roles, permissions, and performance
→ View daily revenue and product performance from one dashboard

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Get the local visibility your shop deserves with Qape’s full-service social media marketing. Our team creates and manages your presence across Instagram, Facebook, and Google to help you reach nearby customers, build trust, and grow repeat business.

With Qape’s Social Media services, you can:

→ Receive 4 professional posts + 2 reels every month, crafted to boost engagement and awareness
→ Run paid ad campaigns targeting people within a few miles of your store
→ Build stronger local recognition with expert captions, creative design, and trending content
→ Sit back while we handle strategy, posting, and performance tracking

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Tailored Solutions Payroll And Accounting

Stay compliant with confidence. Qape automates state and federal tobacco reporting, manages licence renewals, and ensures every transaction follows excise and age-verification laws — so you never have to worry about fines or missed filings again.

With Qape’s Compliance tools, you can:

→ Automate excise and tax submissions
→ Receive alerts for licence renewals and inspections
→ Verify every sale meets ID and regulatory requirements
→ Generate detailed audit logs instantly

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How Does Qape Work?

Take your vape and cigar sales to new heights with Qape — the ultimate software and service platform designed exclusively for vape and cigar retailers.

Here are some of the key benefits Qape offers:

Customizable Portal

Qape provides a customizable portal for cigar lounge owners, vape retailers, and hybrid stores, allowing easy management of inventory, orders, and loyalty programs. This portal enhances your online presence by keeping product listings and promotions up to date, while also supporting fast delivery or in-store pickup options for a seamless customer experience.
Online Presence

Strengthen your online presence with Qape, designed for cigar lounges, vape shops, and hybrid stores. Showcase your products, menus, and promotions through a customizable portal, while ensuring fast delivery or smooth pickup options that keep customers coming back.
Fast Delivery

Qape ensures fast delivery for cigar lounge patrons, vape customers, and hybrid store shoppers, improving satisfaction and loyalty. Manage all orders efficiently through a customizable portal and maintain a strong online presence that attracts more customers and drives repeat business.

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Testimonials

“Qape helped me double my walk-ins within three months.”

Before, I relied only on word-of-mouth. Their team started running local social campaigns and posting reels for my shop — now people literally show up saying they saw us online. Finally feels like someone’s marketing for me, not just giving me software.

Jason, Vape Store Owner

– Orlando, FL

“Compliance used to be a nightmare until Qape stepped in.”

Between state excise filings, age verification, and licence renewals, I was constantly stressed about missing something. Qape automated the reports and sends me alerts when it’s time to renew. Haven’t had a single issue since.

Marcus, Cigar Shop Owner

– Austin, TX

“The loyalty system actually gets people coming back.”

We give points on every purchase and run text campaigns through Qape — customers love it. I used to see them once a month, now they stop by weekly for refills just to use their points. It’s easy to set up and runs itself.

Kevin, Vape Lounge Owner

– Chicago, IL

Frequently Asked Questions

How does Qape handle age verification during delivery?

Qape ensures every delivery follows federal and state age-restriction laws. Our delivery drivers verify the customer’s ID in person before handing over any vape or cigar products. For online orders, age verification also occurs during checkout, so your business stays fully compliant from purchase to delivery.
What compliance areas does Qape help manage?

Qape automates core compliance tasks like licence renewals, excise filings, age-verification tracking, and regulatory recordkeeping. The platform helps you maintain required documents, stay alert to changing regulations, and ensure all operations meet state and federal standards — minimizing the risk of costly fines or violations.
What should retailers know about delivery restrictions for vape and cigar products?

Delivery regulations vary by state and municipality. Qape helps your team define delivery zones, enforce local rules, and manage age-verified drop-offs. You can configure settings to comply with your area’s shipping restrictions, carrier requirements, and product limitations while maintaining a smooth delivery process for verified customers.
Can I still offer local pickup or delivery?

Yes. Qape supports local delivery, curbside pickup, and in-store collection with proper ID verification at handoff. This lets you serve nearby customers directly — without depending on third-party apps that charge high commissions or restrict how you sell vape and cigar products.
How do loyalty rewards work for vape and cigar customers?

Qape’s built-in loyalty system encourages repeat visits while staying compliant with tobacco marketing laws. You can create custom programs such as points per dollar, cashback rewards, or exclusive member discounts on accessories and non-restricted items. Customers can earn and redeem rewards both online and in-store.
Does Qape handle taxes and excise reporting automatically?

Yes. Qape automatically applies the correct tax rates and excise rules for each product category — whether it’s cigars, vape juice, or accessories. It also generates detailed reports that simplify monthly and quarterly filing, keeping your records accurate and audit-ready.
How does Qape help with licence renewals and inspections?
Can Qape track compliance for multiple store locations?

Absolutely. Qape’s centralized dashboard gives you a complete view across all store locations — including licence statuses, excise filings, and age-verification records. Multi-location retailers can monitor compliance performance and reporting accuracy from one account.
Can customers redeem loyalty points online and in-store?

Yes. Qape’s loyalty system is fully cross-channel, allowing customers to earn and redeem rewards whether they buy online, through your mobile app, or at the counter. Every transaction syncs in real time, so you always have an accurate view of customer activity and points balance.
How does Qape stay updated with changing regulations?

Qape continuously tracks state and federal compliance updates that affect vape and cigar retail — from flavour bans to packaging rules. When regulations shift, our system adjusts accordingly, helping you stay compliant without manually updating settings or workflows.
Can Qape generate reports for audits or compliance checks?
Does Qape integrate with my existing POS and accounting tools?
How can Qape help me grow my customer base locally?

Beyond compliance, Qape’s marketing and social media services help you attract more nearby customers. We manage your social pages, create 4 posts + 2 reels per month, and run paid ad campaigns in your area to drive traffic — all while keeping your promotions compliant with tobacco advertising laws.
What makes Qape different from generic retail software?

Most POS or marketing systems treat vape and cigar retailers like regular retail. Qape is designed exclusively for regulated tobacco businesses — with built-in excise reporting, delivery verification, age-restricted marketing tools, and loyalty features that meet compliance standards.
How secure is customer and transaction data within Qape?

Sell Online, Deliver Locally & Build Your Brand with Qape

Grow Your Cigar & Vape Business Locally

Features

Online Ordering

Pick Up/ Delivery

Website

Promotions

Loyalty/Rewards

Review Management

Text & Email Campaign

Smart QR Code

Smart Business Phone

CRM

Analytics & Insights

Google Business Profile

Tailored Solutions

How Does Qape Work?

Testimonials

Frequently Asked Questions

Serving cigar lounges, vape shops and smoke retailers across the US

Serving cigar lounges, vape shops and smoke retailers across the US

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